Get Fucked Storj
I got an email from Storj, the object storage system I’ve been using and worse, recommending, since 2021. My account is so old school it got grandfathered in when they deployed new plans. That was the past though, Storj emailed me this on the 8th of March :
At Storj, we continually strive to enhance our platform to serve our customers better. We will be making an update to our account structure that will take effect starting in April.
What’s Changing?
You may have noticed a “Free Tier Coupon” that appears in your invoice. You can check your latest invoice to see the exact amount of the “Free Tier Coupon” you have. These typically are nominal amounts that have been part of our Free Tier offered to users to experience the product. We are discontinuing this program, effective April 1, 2024.
What Do You Need to Do?No action is required on your part as long as you continue to have a valid payment method on your account.
Supporting You
As always, our support team is here to answer any questions or address any concerns you may have. Please don’t hesitate to contact our help desk if you need assistance.Looking Ahead
We’re excited about the future and committed to providing you with the best possible experience. We appreciate your understanding and continued support as we evolve.Stay tuned for further updates, and thank you for being a part of the Storj community!
Warm regards,
The Storj Team
Well, they do say I can email their wonderful Customer Service Team for any questions or concerns, they are so excited about the future and all that shit. So I did
I wanted to express my displeasure regarding the upcoming change to the account structure with very short notice. I have been a long-time user of Storj and I would like to request some consideration to keep my existing grandfathered free tier going forward.
Me, Myself, and I
Kind of was expecting something, the spend on my account has always been under 50 cents, it would actually cost more to make me pay, so I was expecting some kind of half assed good will considering they just threw this at me with less than 30 days notice.
Thank you for contacting Storj.
Thank you for reaching out to customer support regarding your free tier coupon on your Storj account. Please note our Terms of Service, which state “Company may change or eliminate any Promotional Credit at any time, without notice, including, but not limited to any coupon, or Promotional Credit designated as a free trial or free tier.”As stated on our pricing page, and in an email sent to Pro Account users on or after February 27, 2024, and as announced in a forum post on February 27, 2024, Storj is deprecating the free tier effective April 1, 2024. As announced in the email you received, we are offering a grace period for impacted users to remove their data from Storj or add a payment method to continue using Storj by April 1, 2024. A 30-day free trial is now available through our sign up page.
Storj
If you wish to continue using the Storj Service, please see our documentation on how to add a payment method.
We hope you will continue to use the Storj service.
Well no dice, whatever, at least I had time to add a payment method by the 1st to start paying cents that I certainly hope Stripe will absolutely drain in fees. Except, no, I didn’t you know what is missing from any of those emails ? If you lack a payment method attached to your account THIS VERY MOMENT your account (even with the coupon that is very much still active and valid TODAY) will be heavily limited and it will absolutely break EVERYTHING silently.
I can accept less than 30 days notice when the end cost is almost nothing, I can accept being fobbed off, what I can’t tolerate is not being told you just fucked my account and that 12 days later I’d have to be fixing all the fucked uploads on four different WP sites at 4h in the god damn morning.
Thanks Storj you fucking clowns
Mirrored from oh.mg.